Our Response to COVID-19

First and foremost, we want you to know that we value the health and safety of our customers and staff. As a business, Genesis of Algonquin is taking the extra steps necessary to maintain a healthy and sanitary workplace while still meeting our customers' needs.

We continue to monitor information from state health authorities and the CDC for their guidance and recommendations on how we can help to prevent the spread of this virus.

Our steps include:

  • Sales department is open 9 a.m - 8 p.m Monday - Friday & 9 a.m - 6 p.m Saturday. 
  • All dealership employees and customers who are allowed into showrooms must follow the Center for Disease Control's (CDC) Coronavirus prevention guidelines. 
  • In order to adhere to Illinois CDC guideline limiting the number of people in the showroom we ask that customers make an appointment to cut down on time spent in the showroom.
  • Every employee has there temperature taken at the start of their work schedule and are required to ware a mask while at work . 
  • All customer touch points are sanitized after each customer interaction. 
  • Rosen Genesis is adhering to social distancing through sales and service operations.
  • Anyone visiting inside our dealership must wear a mask or alternative face covering. If you do not have one, we will supply you with one. 
  • We have protocols in place to serve customers by picking up and dropping off vehicles, after they have been properly disinfected. We can do remote pick up and drop off for all service.
  • We are offering at-home test drives.
  • Need your vehicle appraised? We can do it virtually! Just contact us.
  • Thorough cleanings of all dealership facilities daily
  • Sanitizing gel and foam stations available on-site
  • Providing our staff with specific instructions on hand washing and the importance of staying home if they are not feeling well
  • Adhering to the recommended six feet of social distance from other staff and customers

We will be adjusting schedules and operations for some of our staff to ensure that we stay well and can continue serving our customers efficiently. These schedule adjustments should have minimal impact on our in-store operations.

Our website is a helpful resource for shopping and researching vehicles, finding service and parts information, and communicating directly with the dealership. We will also continue to offer vehicle pick-up and delivery services.

No matter the department you're looking to reach, we have staff available to answer your questions and assist with your needs. You can connect with a member of our team by phone, email or through our website.

Together, we can maintain a healthy environment and combat the spread of COVID-19.

On behalf of our dealership, thank you for being a loyal customer. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.

Sales Hours

  • Monday9:00am - 8:00pm
  • Tuesday9:00am - 8:00pm
  • Wednesday9:00am - 8:00pm
  • Thursday9:00am - 8:00pm
  • Friday9:00am - 8:00pm
  • Saturday9:00am - 6:00pm
  • SundayClosed

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  1. Genesis of Algonquin

    789 S Randall Road
    Algonquin, IL 60102

    • Sales: (847) 854-6700
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Get in Touch

  • Contact our Sales Department at: (847) 854-6700
  • Monday9:00am - 8:00pm
  • Tuesday9:00am - 8:00pm
  • Wednesday9:00am - 8:00pm
  • Thursday9:00am - 8:00pm
  • Friday9:00am - 8:00pm
  • Saturday9:00am - 6:00pm
  • SundayClosed